Tracking says “Delivered”, but my package did not arrive, what can I do? If no information appeared after five days, please contact us. It can take up to five days after fulfillment of your order, before tracking information starts showing up. Click on the tracking and a new window appears.Copy the number without the hashtag ( #) symbol.Lost the tracking email? No problem! Visit our website and follow these steps: Simply paste in your tracking number and track it! Copy the number and click on it, a new window will then appear. The email includes a link to our website where you will find your tracking number. You will receive a notification by email after it has been added to your account. We provide a tracking number, for every order as soon as they are available. If your order happens to stay unfulfilled or partially fulfilled for longer than 5 days, please contact us. Partially fulfilled – part of your order was shipped while the other part is still being processed. Unfulfilled – your order has been accepted and is currently being processed.įulfilled – your order was shipped successfully and is on its way. If you can select your country on our checkout page, it means we do ship to the selected location. We ship worldwide, if your country is not listed in the table, it does not mean we will not ship to your location. Unfortunately, we cannot give you the exact shipping time but the included tracking number should give you a better idea.Please allow 4 days once receiving tracking number before checking for updates. We want to emphasise this number is an average, shipping may take shorter or longer depending on the factors above. The average shipping time is based on previous deliveries. Shipping time differs from location to location and depends mostly on distance, local carriers and possible customs checks. Shipping time- Due to COVID-19 please expect delays Please allow 4 days once receiving the tracking number before checking for updates. ![]() Unfortunately, we cannot give you the exact shipping time but the included tracking number should give you a better idea. We want to emphasize this number is an average, shipping may take shorter or longer depending on the factors above. Shipping time differs from location to location and depends mostly on distance, local carriers, and possible customs checks. ![]() These will track all the way from our warehouse to your shipping address, shipping is completely free of charge. Therefore we decided to ship all orders (despite the amount) with expedited service.Īll orders receive a unique tracking number. Past experiences have learned, the cheapest shipping methods can be slow and unreliable. However, we will always pick the most reliable and fastest local carrier suitable for you. The carrier who delivers your order is fully dependent on the country you live in. Currently, we offer only one shipping option, which is the most cost and speed efficiently.
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